Terms and Conditions

Welcome to ShopBoxDiscount! These Terms and Conditions govern your use of our website and the purchase of products through our platform. By accessing or using our website, you agree to comply with these Terms. Please read them carefully before placing an order.

1. General Information

• Company Name: ShopBoxDiscount
• Email: info@shopboxdiscount.com
• Business Type: E-commerce platform offering consumer goods.

These Terms and Conditions apply to all orders placed on ShopBoxDiscount and form the basis of the contract between us and the customer.

2. Use of the Website

By using our website, you agree to:

• Provide accurate and truthful personal information during registration or checkout.
• Use the website only for legitimate purposes and not engage in fraudulent or malicious activities.
• Respect intellectual property rights related to the content, images, and design of the website.

We reserve the right to suspend or terminate access to the website if users violate these Terms.

3. Product Information and Availability

We make every effort to ensure that the information about products (descriptions, images, and prices) is accurate. However, slight variations may occur, particularly regarding colors and packaging.

• All products are subject to availability. If a product is out of stock after you place an order, we will inform you promptly and offer an alternative or a full refund.
• Prices include VAT but exclude shipping fees unless otherwise stated.

4. Orders and Payment

Placing an Order

• To place an order, you must be at least 18 years old.
• By placing an order, you confirm that the information provided is accurate and that you agree to these Terms.
• Once your order is placed, you will receive a confirmation email.

Payment Methods

We accept the following payment methods:

• Cash on delivery (COD)

5. Shipping and Delivery

We deliver products to most European countries. Shipping times and costs vary depending on the destination. Estimated delivery time is provided at checkout.

• Shipping Address: Ensure that the provided shipping address is correct. We are not responsible for delays or failed deliveries due to incorrect addresses.
• Delivery Issues: If your order is delayed or lost, please contact us at info@shopboxdiscount.com, and we will investigate the issue.

6. Right of Withdrawal

In accordance with EU Directive 2011/83/EU, you have the right to withdraw from your purchase within 14 days of receiving the goods without providing any reason. For more details, please refer to our Claims and Refunds Policy.

7. Claims and Refunds

If you encounter issues with your order, such as receiving faulty or damaged products, you may request a refund or replacement by contacting us at info@shopboxdiscount.com. Please refer to our Claims and Refunds Policy for further information.

8. Liability

We are not liable for:

• Any indirect or consequential damages resulting from the use of our website or products.
• Delays in delivery caused by events outside our control (e.g., strikes, natural disasters, or transport disruptions).

Our liability is limited to the total value of the order placed.

9. Intellectual Property

All content on ShopBoxDiscount, including text, images, logos, and graphics, is protected by intellectual property laws. You may not copy, reproduce, or distribute any part of our website without prior written consent.

10. Privacy Policy

We are committed to protecting your privacy and processing your personal data in accordance with the General Data Protection Regulation (GDPR). For more information, please read our Privacy Policy.

11. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Italy. Any disputes arising from the use of our website or purchases made through it will be subject to the exclusive jurisdiction of the courts of Prato, Italy.

12. Changes to the Terms and Conditions

We reserve the right to update these Terms and Conditions at any time. Changes will be effective from the date they are published on our website. It is your responsibility to review these Terms regularly.

13. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, feel free to contact us at:

• Company Name: ShopBoxDiscount
• Email: info@shopboxdiscount.com

Thank you for shopping with ShopBoxDiscount!