Privacy Policy

At ShopBoxDiscount, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) (EU Regulation 2016/679).

1. Data Controller

The data controller responsible for processing your personal data is:

• Company Name: ShopBoxDiscount
• Email: info@shopboxdiscount.com

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2. Types of Data Collected

We may collect the following types of personal data:

• Personal identification data: Name, surname, shipping and billing addresses, phone number, email address.
• Payment information: Payment method details (processed securely via third-party payment providers).
• Order details: Products purchased, order date, and delivery status.
• Technical data: IP address, browser type, device information, and website usage data collected through cookies and similar technologies.
• Communication data: Messages and inquiries sent via email or contact forms.

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3. Purpose of Data Processing

We collect and process your personal data for the following purposes:

1. Order Processing and Delivery

   • To process your orders, arrange for shipping, and manage payments.
   • Legal basis: Performance of a contract (Art. 6(1)(b) GDPR).

2. Customer Support

   • To respond to inquiries and provide assistance.
   • Legal basis: Legitimate interest (Art. 6(1)(f) GDPR).

3. Marketing Communications

   • To send promotional offers and newsletters if you have provided explicit consent.
   • Legal basis: Consent (Art. 6(1)(a) GDPR).

4. Legal Compliance

   • To comply with legal obligations, such as accounting and tax requirements.
   • Legal basis: Legal obligation (Art. 6(1)(c) GDPR).

5. Website Improvement and Analytics

   • To analyze website traffic and improve our services.
   • Legal basis: Legitimate interest (Art. 6(1)(f) GDPR).

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4. How We Share Your Data

We do not sell or rent your personal data to third parties. However, we may share your data with the following categories of recipients:

• Service Providers: Third-party companies that help us operate our business, such as payment processors, shipping partners, and IT service providers.
• Legal Authorities: When required by law or in response to valid legal requests.
• Analytics and Marketing Tools: Third-party tools that help us improve our website and marketing efforts (e.g., Google Analytics, Facebook Ads).

All third parties we work with are required to comply with GDPR and ensure the protection of your data.

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5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Specifically:

• Order data: Retained for up to 10 years for tax and accounting purposes.
• Marketing data: Retained until you withdraw your consent or request deletion.
• Technical data: Retained for a maximum of 12 months for analytics purposes.

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6. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

1. Right to Access – You can request a copy of your personal data that we hold.
2. Right to Rectification – You can request correction of inaccurate or incomplete data.
3. Right to Erasure – You can request deletion of your data, subject to legal obligations.
4. Right to Restrict Processing – You can request that we limit the processing of your data.
5. Right to Data Portability – You can request a copy of your data in a structured, commonly used format.
6. Right to Object – You can object to the processing of your data for direct marketing purposes.
7. Right to Withdraw Consent – You can withdraw your consent at any time if processing is based on consent.
8. Right to Lodge a Complaint – You can lodge a complaint with a supervisory authority if you believe your data is being processed unlawfully.

To exercise any of these rights, please contact us at info@shopboxdiscount.com.

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7. Cookies Policy

Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and deliver personalized content. For detailed information on how we use cookies, please refer to our Cookies Policy.

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8. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption to secure data transmitted on our website.
• Restricted access to personal data, limited to authorized personnel.
• Regular security audits and updates to prevent vulnerabilities.

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9. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent legal mechanisms, to protect your data.

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10. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make changes, we will update the “Last Updated” date at the bottom of this page. We encourage you to review this page periodically to stay informed about how we are protecting your data.

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11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:

• Company Name: MANY LEADS SOCIETA’ A RESPONSABILITA’ LIMITATA SEMPLIFICATA –
• Via Pantanelle, 16 – Prato – ITALY
• VAT: IT02437270974
• Email: info@shopboxdiscount.com

 

Last Updated: 01/01/2024